This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit or interact with the Plymouth on Tap website.

Who we are

Plymouth on Tap operates this website and is responsible for the personal data collected through it. If you have questions about how your information is handled, you can contact us via the contact page on the website.

Information we collect

We collect personal information when you place an order, sign up for communications, or contact us directly. This may include your name, email address, billing and delivery details, and any information you choose to provide.

We also collect limited technical information such as IP address, browser type, operating system, pages viewed, and interactions with the website. This data helps us understand how the site is used and improve its performance.

How we use your information

Personal information is used to process and fulfil orders, provide customer support, respond to enquiries, and manage the operation of the website.

Where you have explicitly opted in, we may send marketing or promotional emails related to Plymouth on Tap. You will only receive marketing communications if you actively consent, and you can unsubscribe at any time.

We also use anonymised data to analyse site usage, improve functionality, maintain security, and meet legal or regulatory obligations.

Legal basis for processing

Personal data is processed where it is necessary to fulfil a contract, such as completing an order, where required to meet legal obligations, or where you have given clear consent, such as opting in to marketing communications.

Sharing your information

We do not sell, trade, or share personal information for marketing purposes.

Personal data may be shared with trusted third party service providers where required to operate the website and fulfil orders. This includes website hosting, payment processing, email services, and print on demand fulfilment partners. These providers only receive the information needed to perform their services and are required to handle it securely.

Information may also be disclosed if required by law.

Print on demand fulfilment

Merchandise sold through the Plymouth on Tap website is produced and shipped by third party fulfilment partners. The information needed to complete your order, such as name, address, and order details, is shared solely for fulfilment purposes.

Data security

Appropriate technical and organisational measures are in place to protect personal information. These include secure hosting, encryption where appropriate, restricted access to data, and the use of reputable service providers.

Data retention

Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy. This includes order processing, customer support, legal and accounting requirements, and maintaining website security.

Your rights

You have the right to access the personal data we hold about you, request corrections, request deletion where appropriate, and withdraw marketing consent at any time. Requests can be made via the contact page on the website.

Changes to this policy

This Privacy Policy may be updated occasionally to reflect changes to the website or legal requirements. The most current version will always be published on this page.